Terms of service

WALE Housing (“WALE”, “we”, “us”) operates a platform that lists student accommodation near Nigerian universities. These terms form an agreement between you and WALE covering your use of https://walehousing.ng and any service we provide through it.

By creating an account, browsing listings, or requesting an inspection, you accept these terms. If you do not accept them, do not use the platform.

WALE is a search and inspection platform. We publish listings, verify a portion of them, and pass your inspection requests to the landlord or agent responsible for the property.

We are not a landlord, an estate agent, or a party to any tenancy. We do not own, manage, let, or hold keys to any property on the platform. Any tenancy agreement you enter is between you and the landlord directly, and we are not a party to it.

We also do not currently handle rent, deposits, or agency fees. Money never moves through WALE.

You need an account to save listings and request inspections. You agree to give accurate details, keep your password to yourself, and tell us promptly if you think someone else has got into your account.

You are responsible for activity under your account. Accounts are personal — do not share, sell, or transfer one.

You must be at least 18, or have the consent of a parent or guardian who accepts these terms on your behalf.

A verified badge means a WALE agent has physically visited the property within the last 60 days and confirmed three things: the address exists, the person named in the listing controls it, and the price and availability date shown were current at the time of the visit.

It is not a warranty about the condition, safety, legality, or suitability of the property, and it is not a promise that the details are still accurate today. Circumstances change between visits. Listings without the badge have not been visited by us at all — the details there come from the landlord or agent.

Inspect any property yourself before you commit money to it. Read our FAQ for how verification works in practice.

Listing content — photographs, descriptions, amenities, rent, and availability — is supplied by landlords and agents. We check what we can and require them to honour the published rent, but we cannot guarantee that every detail is complete or current.

If a landlord or agent quotes you more than the rent we published, tell us. We will remove the listing and refund their fee.

When you request an inspection we forward your contact details and preferred times to the landlord or agent. They arrange the visit with you directly. A WALE representative does not attend unless you ask us to and we agree.

Never pay money before you have seen a property. Anyone on WALE who asks you to is breaking our rules — report them through the contact form and we will remove them.

If you are a landlord or agent with a listing on WALE, you agree to the following:

• You will honour the price you published — no quoting a higher rent once a student makes contact.
• You will keep your availability dates up to date. If a property is no longer available, take the listing down within 48 hours.
• You will not ask for any payment before the applicant has inspected the property.
• You will provide accurate photographs and descriptions of the property as it actually is — not a different unit, not a staged room that is never available.
• The local verification agent must be permitted to enter the property for verification visits during reasonable hours.

Listings or accounts that break these rules will be removed, and listing fees will not be refunded.

When you send us a message, create an account, or post a review, you grant us a licence to use, reproduce, and display that content in the course of running the platform.

Do not post anything unlawful, defamatory, fraudulent, or that invades someone else's privacy. We may take content down at our discretion, though we are not obliged to monitor everything users submit.

The WALE name, logo, and the shape and structure of the platform belong to us. Listing photographs remain the property of whoever took them (usually the landlord or agent). You may link to any public page on the platform.

Do not scrape the platform or resell our data. If you want access to listings data for a legitimate purpose, get in touch — we may have a paid data product later.

WALE is a new platform under active development. We make no promise about uptime, though we work hard to keep the service running.

We may change these terms by posting a revision and updating the “Last updated” date. Significant changes come with a notice on the platform or an email to account holders. Your continued use after the change means you accept the updated terms.

WALE is provided on an “as is” and “as available” basis. To the fullest extent allowed by Nigerian law, we disclaim all warranties, both express and implied, regarding the accuracy or completeness of listing information.

WALE shall not be liable for any loss, damage, or dispute arising from a tenancy, a listing, or information published on the platform, except where such liability cannot be excluded by law.

These terms are governed by the laws of the Federal Republic of Nigeria.

Before taking any formal action, you agree to attempt to resolve a dispute with us informally — send us an email at hello@walehousing.ng and give us 14 days to respond.

If informal resolution does not work, disputes fall under the exclusive jurisdiction of the courts of Lagos State, Nigeria.

Questions about these terms should be sent to hello@walehousing.ng or through the contact form.